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'World's best airline' for 2021 from World Airline Awards

'World's best airline' for 2021 from World Airline Awards

The coronavirus pandemic upended air travel around the world, from half-empty planes and canceled flights to rapid Covid-19 tests and mask requirements.

But at least one thing hasn’t changed: Qatar Airways is once again the “world’s best airline,” air transportation research firm Skytrax announced on Tuesday. Qatar Airways also topped Skytrax’s global airline rankings in 2019 — the firm skipped its annual ranking in 2020 — making the Doha-based airline a repeat champion, and a six-time winner over the past decade.

This year’s rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat comfort and the quality of in-flight meals and entertainment. The survey ran from September 2019 to July 2021, according to Skytrax.

Delta Air Lines won the title of best North American airline, while Japan Airlines ranked as the world’s best economy class. The survey also recognized Malaysia’s AirAsia as the world’s best low-cost airline.

The world’s top 10 airlines of 2021

Here are Skytrax’s top 10 airlines of 2021, by overall rating:

  1. Qatar Airways
  2. Singapore Airlines
  3. ANA All Nippon Airways
  4. Emirates
  5. Japan Airlines
  6. Cathay Pacific Airways
  7. EVA Air
  8. Qantas Airways
  9. Hainan Airlines
  10. Air France
Skytrax World's Cleanest Airline Cabins 2021
1. ANA All Nippon Airways
2. Singapore Airlines
3. Japan Airlines
4. Qatar Airways
5. EVA Air
6. Cathay Pacific Airways
7. Asiana Airlines
8. Korean Air
9. Hainan Airlines
10. Swiss International Air Lines
Skytrax Best Airlines by Global Region 2021
Northern Europe -- Finnair
Western Europe -- Air France
Eastern Europe -- Aeroflot Russian Airlines
Africa -- Ethiopian Airlines
Australia / Pacific -- Qantas Airlines
Central Asia / India -- Air Astana
China -- Hainan Airlines
Central America / Caribbean -- Copa Airlines
South America -- LATAM
North America -- Delta Air Lines
Asia -- Singapore Airlines
Middle East -- Qatar Airways
Europe -- Air France
Skytrax World's Best Low-Cost Airlines 2021
1. AirAsia
2. Southwest Airlines
3. Scoot
4. Vueling Airlines
5. IndiGo
6. EasyJet
7. Jetstar Airways
8. Ryanair
9. Jetstar Asia
10. Flynas
Skytrax World's Best Cabin Crew 2021
1. Singapore Airlines
2. ANA All Nippon Airways
3. Thai Airways
4. Garuda Indonesia
5. Japan Airlines
6. Hainan Airlines
7. EVA Air
8. Asiana Airlines
9. Cathay Pacific Airways
10. Qatar Airways
Skytrax Best Airline Seats 2021
Economy -- Japan Airlines
Premium economy -- Delta Air Lines
Business -- Qatar Airways
First class -- Singapore Airlines


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