The United Nations E-Government Survey 2018: Gearing E-Government to Support Transformation towards sustainable and resilient societies was launched recently.
The survey tracks the progress of e-government development via the E-Government Development Index (EGDI), which assesses e-government development at the national level based on three dimensions -- telecommunication infrastructure, human resources to promote and use information and communication technologies, and online service availability.
It offers a snapshot of trends in the development of e-government in countries across the globe:
1. Generally, there is a positive correlation between the country’s income level and its e-government ranking. High-income countries have very-high or high EGDI scores. This is not universal, however. Twenty-two upper middle-income and 39 lower-middle income countries have EGDI scores below the global EGDI average and 10 countries in the lower middle-income group have scores above the global EGDI average. The lower income countries, on the other hand, continue to lag behind due to relatively low level of development of all Index’s components.
2. For the first time in 2018 the main contributor of EDGI scores improvement in all income groups is development of online services, suggesting that globally, there was a steady progress in improving e-government and public services provision online.
3. All 193 Member States of the United Nations had national portals and back-end systems to automate core administrative tasks, and 140 provide at least one transactional service online. The trend of improvement in transactional online services is strong and consistent in all assessed categories with the three most commonly used services being payment for utilities (140 countries), submitting income taxes (139 countries), and registration of new business (126 countries).
5. Increasingly, more countries provide online services targeted to the most vulnerable groups. From the regional perspective, Europe continues to lead in online service delivery for all vulnerable groups reaching almost universal coverage across the region or over 80 per cent of all European countries.
9. The number of countries providing online services using emails, SMS/RSS feed updates, mobile Apps and downloadable forms has been increasing in all sectors. For instance, up to 176 countries provide archived information online compared to 154 in 2016.
From this particular, herewith is how Southeast Asian governments progressed and ranked so far:
Source : United Nations Official Website
