Indonesia has made a significant leap of 13 positions in the 2024 UN E-Government Survey, now standing at 64th place out of 193 UN member states. This substantial improvement places Indonesia in the category of countries with a very high level of e-government development.
In the 2024 E-Government Survey, published by the United Nations Department of Economic and Social Affairs (UNDESA) in New York on September 17, Indonesia achieved a score of 0.7991. This score marks the first time Indonesia has entered the Very High E-Government Development Index (VHEGDI) category.
Since its first participation in 2008, Indonesia ranked 106th. In 2018, its position slightly dropped to 107th, indicating relatively stagnant progress. However, improvement began to show in 2020, with a ranking of 88th, rising to 77th in 2022, and eventually reaching 64th in 2024.
ASEAN's E-Government Progress
This year's report also highlights significant advancements in the E-Government Development Index (EGDI) across ASEAN member states. Indonesia, Vietnam, the Philippines, and Brunei Darussalam have successfully moved into the very high EGDI group, joining Thailand and Malaysia, who were already in this category.
According to the report, this progress reflects successes in strengthening digital infrastructure, improving internet connectivity, and implementing solid digital governance frameworks.
Meanwhile, Myanmar and Cambodia have advanced to the high EGDI group, while Laos and Timor-Leste remain in the medium EGDI group.
Singapore is the only ASEAN country in the highest EGDI group, rising from 7th place in 2022 to 3rd place in 2024, cementing its position as a global leader in digital government. The report commends Singapore's adoption of commercial cloud, artificial intelligence (AI), and a zero-trust approach to cybersecurity, as well as its digital leadership.
Global Trends in E-Government
Regionally, Europe remains the leader, followed by Asia, Oceania, and Africa. Asia recorded the highest growth at 7.7 percent, followed by Africa at 4.8 percent. UNDESA's Head of Digital Governance, Vincenzo Aquaro, highlighted Asia's increasingly dominant role, led by Korea, Singapore, the GCC countries, and Central Asia.
Aquaro also noted that the global EGDI trend shows improvement, with 17 countries moving to the highest EGDI group and a total of 76 countries (39 percent) now in the very high EGDI category out of 193 countries.
About the Report
The 2024 UN E-Government Survey, themed "Accelerating Digital Transformation for Sustainable Development," helps countries identify strengths and challenges in implementing digital government. The survey evaluates countries based on the Online Service Index, Telecommunication Infrastructure, and Human Capital.
This year, for the first time, the report tracked digital literacy skills needed to access government digital services and introduced new indicators on affordable internet access. The report also examined the potential use of AI in digital governance, emphasizing the importance of fair, transparent, and accountable management.
