The Malaysian government, through the Ministry of Home Affairs, launched a pilot project earlier this month to implement a QR code-based immigration screening system at KLIA Terminals 1 and 2. This initiative is expected to provide an effective solution to reduce congestion at the country's main international gateway.
Home Minister Saifuddin Nasution Ismail revealed that 40 dedicated lanes will be set up in the arrival and departure areas of KLIA Terminals 1 and 2. These facilities are designed for citizens of 63 eligible countries, including Malaysian citizens.
According to Saifuddin, the QR code system can speed up the immigration process, reducing the processing time to just five to seven seconds, much faster than the traditional autogate method, which typically takes about 15 to 25 seconds.
He emphasized that the QR-based system not only improves efficiency, but also enhances security through the use of cutting-edge technology.
Saifuddin also noted that this innovation is expected to address congestion issues at the country's entry points, including KLIA, which often occur during peak periods and holiday seasons.
Malaysia’s Entry Policies: What to Know
As part of this initiative, the use of autogates by foreign nationals remains subject to several requirements. They must not be listed on any watchlist or blacklist and must have completed the Malaysia Digital Arrival Card, except for Singaporean citizens who are exempt from this rule.
Foreign nationals' entry data will also be verified using biometric matching and facial recognition technology embedded in their passport chips. If any discrepancies are detected, individuals will be directed to Immigration officers for further processing.
According to the Immigration Department, since the implementation of the visa-free scheme in 2023, stringent monitoring measures have been enforced. These include dedicated monitoring teams for travelers from China and India, intensified surveillance in areas with high foreign traffic, and strict procedures related to entry refusal notifications.
Additionally, visitors are required to undergo security checks, including presenting return tickets and valid accommodation proof, such as confirmed hotel bookings.
It is worth noting that while the QR code-based system is being introduced, manual lanes and conventional autogates remain available for use as usual.
