Unlucky days are not marked on the calendar, which is why it is always better to be safe than sorry—like having Indonesia emergency numbers handy. Whether you are local resident or an international traveler, having access to emergency contacts is crucial for your safety.
Indonesia, with its vast archipelago and diverse regions, also offers a wide range of emergency services. However, many people still struggle to find the right numbers for the right situations, often leading to stress instead of solutions.
To help you stay prepared, this article provides a comprehensive list of essential Indonesia emergency numbers, covering both national and local services.
Complete List of Indonesia Emergency Numbers
- General Emergency Numbers
Indonesia has a general emergency call center at 112. This number can be used for any urgent situation requiring immediate attention, such as fires, accidents, security breaches, or health emergencies. Then, the operator will connect you to the appropriate specific service center to address the issue.
- Police
Contact center: 110
According to the official Indonesian National Police (POLRI) website, you can dial 110 for a wide range of emergencies, especially crime cases. This includes reporting accidents, disasters, riots, insults, threats, acts of violence, and more.
- Ambulance and Medical Emergencies
Contact center: 118 and 119
This contact center can be used for any situation requiring first aid services, such as traffic accidents or other medical emergencies. You can also use this number to call for an ambulance or request transportation to a hospital.
- Fire Department
Contact center: 113 and 1131
In the event of a fire, you can contact this number for assistance in extinguishing the flames. Beyond firefighting, the department that is usually called by DAMKAR can also help with evacuations, even a trivial evacuation request. So, don’t hesitate to call them anytime you need assistance.
Special Emergency Numbers
- Natural Disasters (Earthquake, Flood, Tsunami)
Call center: 117
The Ministry of Communication and Digital Affairs has designated this contact number for disaster-related emergencies such as volcanic eruptions, earthquakes, tsunamis, floods, droughts, hurricanes, and more.
- Search and Rescue (SAR)
Call center: 115
This call center is available for emergency assistance requests, particularly in situations requiring search and rescue operations. It plays a vital role in responding to missing persons, natural disasters, or accidents in remote or hard-to-reach areas.
- Electrical and Gas Emergencies
Call center: 123 and 135
123 is a call center of the Electricity firm PLN for electrical emergencies, like power outages and electricity malfunctions. While 135 is a call center of Pertamina Fuel Services for gas emergencies, such as gas leaks.
Emergency Numbers for Major Cities
It is also important to know the Indonesia emergency numbers for specific regions to ensure a faster response. Below are some essential emergency numbers for various areas in Indonesia:
- Jakarta
Fire Department DKI Jakarta: 0217515054 or 0217694519 or 0217500113
Indonesia Red Cross DKI Jakarta: +6221 7992325
Metro Jaya Police Station: 082177606060
Tourist Police: 021 526 4073
Jakarta-Bogor-Ciawi Toll Road: 14080
Jakarta-Tangerang Toll Road: 14080
Jakarta-Tangerang Toll Road: 021 55753904
Jakarta-Cikampek Toll Road: 14080
- Bali (Denpasar)
Tourist Police: 0361 754 599 and 0361 224 111
Police Station: +62 361 112 or 0361 227711
Fire Department: +62 361 113
Ambulance: +62 361 118
Search and Rescue (SAR): +62 361 751111
- Surabaya, Bandung, Yogyakarta
Indonesia Red Cross Yogyakarta: 0274 372 176
Indonesia Red Cross Surabaya: 031 99443899
Indonesia Red Cross Bandung: 022 4207052
Yogyakarta Police Station: 0274 563 494
Surabaya Police Station: 031 3559100
Bandung Police Station: 022 7800005
Search and Rescue Yogyakarta: 0274 587 559
Fire Department Yogyakarta: 0274 587101 or 0274 2922848
Fire Department Surabaya: 031 3536346
Fire Department Bandung: 022 7207113 or 022 113
Surabaya-Mojokerto Toll Road: 031 787 6677 or 0822 1182 6677
Surabaya-Gempol Toll Road: 031 787 9999 or 031 787 8080
Purwakarta-Bandung-Cileunyi Toll Road: 14080
Tips When Calling Emergency Numbers in Indonesia
- Language Barriers and Solutions
Some emergency calls require you to speak Indonesian. You can use a translation app to communicate with the service center. For an easier way, you can ask a local for help.
Here are some useful vocabulary to help you communicate in Bahasa Indonesia:
| English | Indonesian |
| Accident | Kecelakaan |
| Injured | Terluka |
| Unconscious | Pingsan/tidak sadar |
| Bleeding | Berdarah |
| Burn | Terbakar |
| Fire | Kebakaran |
| Sick | Sakit |
| Doctor | Dokter |
| Ambulance | Ambulan |
| Robbery | Perampokan |
| Theft | Pencurian |
| Emergency | Darurat |
| Help me | Tolong saya |
What Information to Provide
The first thing you need to provide is clear information about the emergency you’re experiencing. Describe what the emergency is, the current situation, and who is involved. This helps the operator connect you to the appropriate emergency service.
Second, share your exact address or location so that, if immediate assistance is needed, help can be dispatched as quickly as possible.
Lastly, provide a callback number so the emergency service can reach you if further information is required.
Visiting a new place can be an exciting experience—until an unexpected emergency occurs. By saving these Indonesia emergency numbers, you can prevent a bad situation from getting worse and help ensure your trip remains safe and enjoyable. Save these numbers, and stay safe!
