As travelers, airport is part of our lives. While its comfortability is a must, punctuality is what we never want to compromise. But while delays can be expected in many airports worldwide, Surabaya’s Juanda International Airport in Indonesia is certainly not one of them. According to UK travel analyst OAG’s Punctuality League 2016 report, Juanda is the most punctual large airport in the world (large airport is a category of airport with 10-20 million departing seats per annum).
According to the report, Juanda has an stunning On Time Performance (OTP) of 90.3%. The OTP metric measures what percentage of arriving and departing flights operated within 15 minutes of their scheduled arrival and departure times.
Juanda had one of the highest OTP ratings of any airport in the world. In the major airport category, Tokyo’s Haneda airport came in 1st with an OTP of 87.49%. Only the UK’s Birmingham’s Airport, which placed 1st in the medium airport category, with an OTP of 91.28%, and Newcastle Airport which took 1st in the small airport category with an OTP of 90.94%.
Seasia has the honor to visit the airport and was given a courtesy access to explore the interior of Terminal 2, and we were actually impressed by the hospitality of each staff we met, and efficiency of the flow of passengers from entering the terminal to flying off. Juanda airport is certainly not the largest airport, nor the most beautiful airport in Indonesia, but it's is clearly proven that they are the most efficient one. Prior to this OAG report, Juanda had bagged numerous international and national award for efficiency. So, it is not quite surprising to see them among world's best airports.
Here are some of our snaps. (images are reduced to lower resolution for faster loading)