Four Indonesian Airports Named Best Airports in ASQ Awards 2017

The Airports Council International (ACI) has released their official rankings for the Airport Service Quality (ASQ) awards, determining which airports across the world offer the best service and traveler experience.

There were 16 first time winners on this year’s list, which reflects the increasing competition and attention to service at airports across the world.

The Airport Service Quality (ASQ) award is based on a couple of aspects including passenger ratings, perception, traffic type, size, region, performance indicators such as security screening, check-in, restrooms and other services. Nearly 74 per cent of the world's top 100 busiest airports are part of the ASQ network.

Airports Council International that carries the survey is a trade association of 1,953 member airports across 176 countries.

Best Airport Service Quality (ASQ)

• Passenger over 40 million a year 

• Passenger 25-40 million / year

• 15 - 25 million passengers / year

• 5-15 million passengers/year

• 2-5 million passengers/year

The ASQ Awards ceremony will be held during the inaugural ACI Customer Excellence Global Summit, to be held in Halifax, Nova Scotia, Canada from 10-13 September 2018, hosted by Halifax International Airport Authority.

Source : Airport Council International (ACI)