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Sorry AirAsia, Asia Pacific has New Best Budget Airline

Sorry AirAsia, Asia Pacific has New Best Budget Airline

Scoot over AirAsia, there's a new low-cost airline in town.

Introducing the best budget airline in the Asia Pacific region: Scoot.

The eight-year-old low-cost carrier dethrone the Malaysian-based reigning champion at the annual TTG Travel Awards on September 27.

AirAsia had won seven times out of eight between 2011 to 2018, The Straits Times reports.

If you're a Malaysian and love your airlines, you might be seething. In fact you should because Singapore Airlines, the parent company to Scoot, was awarded the best full-service carrier. 

The airlines were awarded based on votes by travel industry players and TTG readers.

Scoot | travel2next.com
Scoot | travel2next.com

 

We're pretty sure the good folks at Scoot are jubilant. I mean, they should be because they had experienced major flight disruptions which began in November 2018 and continued until February 2019.

Those were technical issues which affected thousands of travelers. Scoot chief Lee Lik Hsin had to apologize for the unforeseen circumstances.

Now, the focus has been on enhancing customers' experience. Specifically when it comes to traveling.

Several changes have been made, among which include removing payment processing fees for passengers booking tickets online and migrating from Changi Airport Terminal 2 to Terminal 1. The airline is also gearing up to launch flights to nine destinations.

"The Scoot team is grateful and heartened to receive this award and we will remain focused on exceeding our customers' expectations every day even as we expand globally," Lee said.

Are you worried, AirAsia?

Source: Mashable.com

Akhyari Hananto

I began my career in the banking industry in 1997, and stayed approx 6 years in it. This industry boost his knowledge about the economic condition in Indonesia, both macro and micro, and how to More understand it. My banking career continued in Yogyakarta when I joined in a program funded by the Asian Development Bank (ADB),as the coordinator for a program aimed to help improve the quality of learning and teaching process in private universities in Yogyakarta. When the earthquake stroke Yogyakarta, I chose to join an international NGO working in the area of ?disaster response and management, which allows me to help rebuild the city, as well as other disaster-stricken area in Indonesia. I went on to become the coordinator for emergency response in the Asia Pacific region. Then I was assigned for 1 year in Cambodia, as a country coordinator mostly to deliver developmental programs (water and sanitation, education, livelihood). In 2009, he continued his career as a protocol and HR officer at the U.S. Consulate General in Surabaya, and two years later I joined the Political and Economic Section until now, where i have to deal with extensive range of people and government officials, as well as private and government institution troughout eastern Indonesia. I am the founder and Editor-in-Chief in Good News From Indonesia (GNFI), a growing and influential social media movement, and was selected as one of The Most Influential Netizen 2011 by The Marketeers magazine. I also wrote a book on "Fundamentals of Disaster Management in 2007"?, "Good News From Indonesia : Beragam Prestasi Anak Bangsa di dunia"? which was luanched in August 2013, and "Indonesia Bersyukur"? which is launched in Sept 2013. In 2014, 3 books were released in which i was one of the writer; "Indonesia Pelangi Dunia"?, "Indonesia The Untold Stories"? and "Growing! Meretas Jalan Kejayaan" I give lectures to students in lectures nationwide, sharing on full range of issues, from economy, to diplomacy Less
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